Blog
Field-tested talent acquisition strategy for skilled trade and manufacturing organizations that are tired of re-posting the same job ad.
Collision Staffing Economics
Three bays show the economics of collision talent: a 100-hour technician, a 55-hour technician with preventable incidents, and an empty bay. The numbers explain why finding, training, and retaining talent must be funded continuously.
Owner Strategy
The MSO isn't beating you on repair quality or cycle time. They're beating you on presence. Here's the one advantage they can never buy — and the four jobs you have to stop doing to use it.
Retention Research
1,000 technician interviews, one finding: technicians don't leave over the number, they leave over the black box behind it. Here's what they actually asked for — and what an empty bay really costs.
Talent Acquisition
Most shops re-post the same job ad every time someone quits. Here is the system we use to fill every seat — and keep it filled — in a market where the talent genuinely isn't there.